Having followed this post with interest, For what it's worth I agree with Simon's stance on this.
I don't doubt that you have been having problems with there products and I for one appreciate having this forum as a way of finding that out, Same as all the people who post "parajet what amazing service" (it was the reviews on this site that made me want one)
Censorship is not a good thing but if you were asked to alter the post and didn't then did you not expect it to be removed?
The problem is there is a big difference between a post sharing problems that you have experienced with a product with the intention of informing people.
And posting three posts that basically said that they're shit and do not buy one,use them,touch them with a barge poll (not a review)
The post was intended to stop people from buying there product and if they can prove they lost business as a result of this forum then SW will have a big head ache and it's not worth the risk.
I would like to see the post back in a different format as I believe it's important to get the information out there as poor customer service is not good!
Tom