aquatix Posted August 19, 2011 Share Posted August 19, 2011 I had a strobe light fail earlier this year due to a faulty charge regulator on my paramotor. Finally got round to contacting Microavionics this week, and although it was non-repairable & way out of warranty, they sent me a free replacement (ex-demo) by next day courier ! Outstanding service !! Bought a budget flying suit from Parashop and had to return it after 6 months as some of the stitching came apart. It was promptly repaired and returned - with a complimentary windsock and new pair of flying gloves for the inconvenience. Thanks Paul. By the way, the Parashop flying gloves are very well made if anyone is looking for gloves - just the right thickness for 3 season (non winter) use, with great tactile feel. Also Kobra... I had a few minor problems with the new paramotor I bought last year, including the lower harness attachment straps tearing off. I bodged a repair myself, and had to wait a while, but just received an updated (improved) harness along with a brand new frame & cage (as the mountings are now different). All free apart from the shipping costs. Now, does anyone have a spare engine, or need a lightly used frame & harness ??? This can sometimes seem an expensive hobby, with inflated costs because it is 'aviation' related, but great to know there are some genuine good people to deal with - even in a recession - so full credit where it's due. Quote Link to comment Share on other sites More sharing options...
alan_k Posted August 19, 2011 Share Posted August 19, 2011 Excellent to hear positive feedback like this. I have heard many compliment Microavionics service, but the responses from Parashop and Kobra are outstanding. Well done to them and here's hoping more custom for all. I had a totally free replacement for my intake muffler from Fresh Breeze when it developed some splits after only 6 months use. It was probably due to me securing it incorretly Lets hear more good service, cheers, Alan Quote Link to comment Share on other sites More sharing options...
bholleran Posted August 19, 2011 Share Posted August 19, 2011 Aquatix , I have sent you a pm. Quote Link to comment Share on other sites More sharing options...
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