daneellard Posted June 23, 2014 Share Posted June 23, 2014 Off Topic but I am asking anyone, anywhere that might have a clue about rectifying this . . . . . After a nasty experience with Norton I became a user and fan of AVG. I succumbed to one of their ads for their Driver Update thingy; paid good money for it too. Since running it I have lost audio; I keep getting told that no device is installed & YouTube vids stutter & crash too. Their 24 / 7 support outfit has not responded to 3 attempted contacts. The restore point created by Driver Update does not restore. I've found likely looking drivers on various sites including Sony's (the PC in question is a Sony Vaio SVJ2022V1EWI). None of these fix the problem. I am flat out of ideas now. Any help / suggestions out there? Bad mouthing AVG widely online might make me feel better but . . . . . . Edit/Delete Message Quote Link to comment Share on other sites More sharing options...
padeakin Posted June 25, 2014 Share Posted June 25, 2014 option 1. can you restore to previous point, days, weeks or even months before the driver update program? Disable AVG before running restore. option 2. Remove AVG, then use device manager to roll back all effected drivers, or download drivers from Sony (don't get them from anywhere else). Then download and re-install AVG without the crappy driver upadate thingy Quote Link to comment Share on other sites More sharing options...
daneellard Posted June 27, 2014 Author Share Posted June 27, 2014 Thanks Padeakin. After several 'restores' & 'restore' attempts I got it sorted. Had to turn off AVG to get it to work. Quote Link to comment Share on other sites More sharing options...
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