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How long should it take?


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All,

I have ordered a set of 'A' lines for my Fusion from the loft. I placed the order a week ago and still do not have them?

Has anyone ordered lines from them before? How long did it take?

I am going to place the same order with Aerofix and see how long they take.

Tis not good for something that is on the shelf / roll.

SW :D

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Aerofix will turn round orders the same day you phone them in, and they will often be on your doorstep the following morning.

Just before I went to France a few weeks ago, I had some damage to my wing, so I drove up to Cumbria from Notts and was waiting for them when they opened the shop. They repaired my wing in 1 1/2 hours so I could take it home and I was back home by two in the afternoon.

Needless to say I really rate Aerofix.

The one time I used the loft, I experienced delays and excuses.

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I ordered a couple of "D" lines on the Friday and they arrived in the post the following day. I then fitted them and broke my wing ground handling it in strong gusts so dropped it down to them on the Monday morning. They had replaced part of a panel and it was ready to pick up on the Friday afternoon in time for the last fly-in the next day!

Can't speak highly enough about Mike and Eddy down there. They really pulled out the stops for me.

Best regards,

Ian.

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That just makes it worse?

How did you get yours so soon and others ignored for a week or two first?

I feel that if I dont get my lines from them today I will cancel the order and go elsewhere never to return.

I was told that it would only take 2-3 days. (9 days ago)

Gruuuuuu and I missed a great flight last night with the lads.

SW :D

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It might sound obvious but have you phoned to chase them up?

I had heard about the lofts sometimes questionable lead-times and so phoned them almost constantly to the point of making myself a nuisance!!!

But then I am the worlds most impatient man and needed the wing back for the fly-in.

I ordered some replacement brake lines from Paramania some time back and when they hadn't arrived after 2 weeks I called them. They had forgotten about my order and so sent them out for free and I received them within a few days.

Good luck!

Ian.

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I have sent an e-mail to them. Yesterday and again this morning, no reply yet.

As I say.. if they are not in the post today I am off to Aerofix.

SW D

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I have spoken to them this morning and they are getting the line length from Paramania and then making them ASAP to send out.

I guess its just a case of wait and see now.

Postie has been and no lines from the loft.

SW :D

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Just had an E-mail back from Aerofix (e-mailed them about 2 hours ago)

26 lines fro my fusion =1 week

unless I want them urgently then they would try to do them quicker.

E-mailed the loft yesterday morning, no reply yet.

one up for areofix

Paramania still waiting for a reply since 12/06/09??????

Pete b

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