frazer1981 Posted January 15, 2009 Share Posted January 15, 2009 Which is better and what are peoples opinions? i notice aerofix are slightly cheaper? Quote Link to comment Share on other sites More sharing options...
Phil_P Posted January 15, 2009 Share Posted January 15, 2009 The loft can be a little less than fast on turnaround, with a bit of a 'you'll get it eventually' kind of attitude. I've not had a service done by Aerofix yet, but their turnaround on replacement lines is very quick, and so far, nothing has been too much trouble. Next service I am going to try Aerofix. Their courier charge is also less than the loft. Quote Link to comment Share on other sites More sharing options...
frazer1981 Posted January 15, 2009 Author Share Posted January 15, 2009 Ive just booked with aerofix so will keep you all posted Quote Link to comment Share on other sites More sharing options...
Guest Posted January 15, 2009 Share Posted January 15, 2009 Which is better and what are peoples opinions? i notice aerofix are slightly cheaper? I've only ever ordered lines from both companies but in my experience Aerofix's customer relation skills and service was second to none. Whilst the loft seem to have a more layed back kind of attitude and didn't seem quite so keen. Saying that though, I still got exactly what I ordered no problem. Joe Quote Link to comment Share on other sites More sharing options...
ArcusFlyer Posted January 15, 2009 Share Posted January 15, 2009 Ditto Joe's comments above. Quote Link to comment Share on other sites More sharing options...
nirmal Posted January 15, 2009 Share Posted January 15, 2009 Aerofix's workmanship is top notch. They changed 3 wing tip cells on my Airwave wave, and I cant tell which side it was now. Quote Link to comment Share on other sites More sharing options...
phatboy Posted January 15, 2009 Share Posted January 15, 2009 Aerofix put my upper brake line on in front of an upper c line, when they checked/serviced my wing. I spent ages trying to work out, if I had picked my riser up through the upper lines, until Simon & PeteB said that it had been fitted like that. The loft, I called Eddie for a line on Xmas eve at 16.00 hrs and on the Monday morning I had got it. Paul Quote Link to comment Share on other sites More sharing options...
frazer1981 Posted January 16, 2009 Author Share Posted January 16, 2009 Well i messaged aerofix this morning about wanting them to service my wing. Well they arranged to have it collected and it has just left my house now?! so far so good and very prompt Quote Link to comment Share on other sites More sharing options...
gliderman Posted January 17, 2009 Share Posted January 17, 2009 i have used aerofix for nearly for years with no problems never used the loft steve Quote Link to comment Share on other sites More sharing options...
dave_c Posted February 10, 2009 Share Posted February 10, 2009 I sent a reserve off to Aerofix for a repack, also, a Sting glider for testing about 6 months ago. The reserve was repacked but regarding the glider.. I got a call from Aerofix telling me the glider I was going to buy had failed the porosity test and the recommendation was that the glider stay on the ground as a trainer. I was a bit Suspicious of this glider as the material was silky and soft, not the crispy stuff rustling in the bag as I was expecting. Needless to say I returned the glider. So yes. Thumbs up for Aerofix good quick service Dave Quote Link to comment Share on other sites More sharing options...
frazer1981 Posted February 10, 2009 Author Share Posted February 10, 2009 Yes i recieved my wing in good time considering the weather and had communication when they informed me a few lines needed to be replaced! Quote Link to comment Share on other sites More sharing options...
pete_b Posted June 26, 2009 Share Posted June 26, 2009 Still no reply from the loft so they dont need the work then. So I just ordered my lines from Aerofix told them it was not urgent, so we will see how we get on. Pete b Quote Link to comment Share on other sites More sharing options...
pete_b Posted July 1, 2009 Share Posted July 1, 2009 Still no reply from the loft so they dont need the work then.So I just ordered my lines from Aerofix told them it was not urgent, so we will see how we get on. Pete b My new lines arrived this morning And a 10% discount due to multiple lines ordered Great service and thoroughly recommended. Now to fit them Pete b Quote Link to comment Share on other sites More sharing options...
Guest Posted July 1, 2009 Share Posted July 1, 2009 Me too, Lines arrived just now from Aerofix. SW Quote Link to comment Share on other sites More sharing options...
dantheman Posted April 29, 2010 Share Posted April 29, 2010 Another thumbs up for Aerofix, great customer service and new line arrived next day, exact match to one being replaced, very happy ! Quote Link to comment Share on other sites More sharing options...
jock Posted April 29, 2010 Share Posted April 29, 2010 I WOULNT GO ANYWHERE ELSE AREOFIX.SERVICE SECOND TO NONE.ALWAYS NEXT DAY DEL ON LINES.IF THEY SAY A GLIDER IS POOR BIN IT////////// Quote Link to comment Share on other sites More sharing options...
moonwrasse Posted April 29, 2010 Share Posted April 29, 2010 I have not used Aerofix but have used the Loft for a Repack and harness mod. Fantastic service and would use again... Quote Link to comment Share on other sites More sharing options...
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