richjones Posted November 16, 2020 Share Posted November 16, 2020 I struggle to find stuff since the last update. there’s not a simple way to get to my content, I can’t see my profile or account settings and I can’t get to my messages. am I missing something obvious?? Quote Link to comment Share on other sites More sharing options...
admin (Simon W) Posted November 17, 2020 Share Posted November 17, 2020 I think you are seeing a version before the latest change mate. Im not sure how to clear browser cash on a phone but 90% sure that its what you need to look at. Good luck! SW Quote Link to comment Share on other sites More sharing options...
admin (Simon W) Posted November 17, 2020 Share Posted November 17, 2020 Or try going directly to the log in page... www.paramotorclub.org/login. SW Quote Link to comment Share on other sites More sharing options...
chrsfrwll Posted November 17, 2020 Share Posted November 17, 2020 10 minutes ago, admin (Simon W) said: Or try going directly to the log in page... www.paramotorclub.org/login. SW He’s not the only one Si. And going to the home page doesn’t make any difference. The only way I can log in when using a mobile is to reply to a post and then get a message to log in. I’ve cleared cache and everything. here’s a pic of all I see on the home page. There is no option to login Quote Link to comment Share on other sites More sharing options...
chrsfrwll Posted November 17, 2020 Share Posted November 17, 2020 And there is no option to go to my Account page even when logged in Quote Link to comment Share on other sites More sharing options...
admin (Simon W) Posted November 17, 2020 Share Posted November 17, 2020 The image above shows you as logged in Chris. ? The + will allow you to add content.. I know that the software guys are trying to produce an actual app for everyones forums so I think the site when viewed in a browser is starting to head in that direction. You should be able to do everything that you could before though.. I will take a look at the phone browser settings this morning SW Quote Link to comment Share on other sites More sharing options...
richjones Posted November 17, 2020 Author Share Posted November 17, 2020 That’s the same for me. Just cleared cache and tried chrome and safari. Both the same. The + only gives a small menu Quote Link to comment Share on other sites More sharing options...
admin (Simon W) Posted November 17, 2020 Share Posted November 17, 2020 What is is you are trying to do? SW Quote Link to comment Share on other sites More sharing options...
chrsfrwll Posted November 17, 2020 Share Posted November 17, 2020 Yes Simon. I’m trying to show that I’m logged in but can’t get to my messages, alerts etc. the only way I can log in is by replying to a post which then gives me a link to log in. But even when logged in there is no way to navigate to messages, alerts etc Quote Link to comment Share on other sites More sharing options...
richjones Posted November 17, 2020 Author Share Posted November 17, 2020 6 minutes ago, admin (Simon W) said: What is is you are trying to do? SW Normal I’m trying to add to my training blog or open messages. I can get to it following the forums but not by quickly going to my activity like before. As Chris said above the only way to get to messages is following the email link. I’ve found no way to get to edit my profile. Quote Link to comment Share on other sites More sharing options...
admin (Simon W) Posted November 17, 2020 Share Posted November 17, 2020 Roger that guys, I have submitted a tec support form and they will be on it soon I am sure SW 1 Quote Link to comment Share on other sites More sharing options...
admin (Simon W) Posted November 18, 2020 Share Posted November 18, 2020 An update: We have sussed out 'why' now I just have to suss out how to solve the issue. It's something to do with the 'Theme' being used as default from the new software install... I am on the case and expect there to be a fix in place by the end of play today. SW 1 Quote Link to comment Share on other sites More sharing options...
noddyc Posted November 18, 2020 Share Posted November 18, 2020 To get any to of my messages ,sign in, etc I change from mobile to desktop version on my phone. Quote Link to comment Share on other sites More sharing options...
admin (Simon W) Posted November 19, 2020 Share Posted November 19, 2020 That's a clever temporary get around I am just waiting for one more bit of advice from Tec support before hitting the 'see if it works' button SW Quote Link to comment Share on other sites More sharing options...
chrsfrwll Posted November 19, 2020 Share Posted November 19, 2020 A step I had tried but doesn't make a difference on my iPhone I look forward to the theme edits Quote Link to comment Share on other sites More sharing options...
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