adamjedgar Posted August 30, 2017 Share Posted August 30, 2017 (edited) Hi Simon, i dont wish to make any criticism of this website this is purely a querying observation. When one attempts to enter the URL for this website, i note that in your zone file records for the domain, it appears that you have not set the "www" CNAME record to point to "paramotorclub.org (or vice versa whichever you want to be the main URL). Essentially this means that if someone enters just paramotorclub.org in their web broswer, and have not edited their local desktop pc hosts file to do this automatically, a "forbidden" error is returned in web browser. You may have done this on purpose, although this particular situation is not a usual method of setting up URL zone file records...so it may be something you were not aware of how to fix. I am not familiar with your registrar interface for reseller domain management on the Tucows registry, or you may be under the complete management of biziserver internet solutions (are they a reseller for tucows?), however, generally the solution is as simple as the following example shows... To keep your main URL as www.paramotorclub.org, either you or biziserver internet solutions should go into your domain registrar administration area, select your zone records and add the following record HOSTNAME RECORD TYPE DESTINATION paramotorclub.org CNAME www.paramotorclub.org this will stop the "forbidden error" when paramotorclub.org is enterred into a web browser, instead displaying www.paramotorclub.org URL in users web browser. It is essentially telling the web browser that paramotorclub.org is an alias of www.paramotorclub.org and will go there instead. If you ever need website and or hosting help, just drop me an email or private message. Hope i am not overstepping boundries here...just that i run a small web hosting business of my own and tend to dabble a bit in these things as a consequence. kind regards, Adam Edited August 30, 2017 by adamjedgar 1 Quote Link to comment Share on other sites More sharing options...
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