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Hello. Normally I pride myself in fixing my own things. Sigh. But I'm at whits end. So I'm reaching out to anyone who can help. I have a new Bailey V5 (pullstarter) on a Zenith frame. LOVE it!...if only it would reliably start. Once it starts, it runs as advertised. Things it does: -Ground starting: it best starts when left out in the sun for about 5 hours...if at all. once it starts and warms up, it can be easily started on the back....unless it is left off for about 15 minutes or more. Once it starts, it will continue to run however, if shut off before it warms up, forget getting it started again; confusing to say the least. -The easy start system (#trademark) appears to be functioning mechanically (the roller that the exhaust rocker engages does depress the exhaust valve slightly before compression gets hard...leading to number three below). -the compression stroke is HEAVY. Its impossible to cold start from the back since I can only pull it over once per pull. VERY difficult to start cold (since I can actually pull the starter cord further; I can get about 2-3 cycles) on the ground. Not to mention, when trying to cold start, the compression stroke actually jerks the starter handle out of my hand! Its THAT heavy. -the "throttle acceleration" does prime a spray of fuel into the carb as its supposed to. I've opened up the carb, no problems. the spark plug works, no air restriction at the air filter, belt is tight to spec and all pulleys and bearings spin freely. Am I missing something? No help from the manual. Bailey doesn't seem to respond to phone or email at ALL. I'm in the US so I can't exactly drive there. Also, I'm told by a US distributor that there's no way to retrofit the E Start to a pull starter motor. Basically, is this just how new motors "are" till they get "run in" for their first 10 hrs (per the manual) or has anyone had any different experiences with these motors? The manual says its supposedly "very easy to start" and doesn't say anything about "expect difficulty till 10 hrs" or anything. -I've read through https://www.paramotorclub.org/topic/7913-bailey-v5-pull-start-while-in-the-harness/ which gave me a bit of hope for the future but, anybody have any advice on what to do now? Thank you for any help.